MOBPA ANNUAL AWARDS

Manager:

• Displays a strong leadership role
• Versatility - the ability and willingness to handle all tasks
• Committed to the growth of business and control of expenses
• Focused on the development & training of all center staff

Mechanic:

• Machine Operations - training and experience
• Leadership - ability and willingness to train subordinates
• Focused on safety and budget issues
• Ability to handle all facility maintenance

Customer Service Staff:

• Outstanding customer service and interaction
• Takes initiative and is self-motivated
• Responds well to customer requests and complaints
• Displays leadership potential

Food and Beverage Staff:

• Outstanding customer service and interaction
• Responds well to customer requests and complaints
• Displays a positive "team" attitude
• Willingness to do work outside assigned department

Advanced Criteria:

1. Exhibits performance above and behond his/her job description (cite examples)
2. Examples of how he/she affects your centers operations in a positive manner